The Holiday Market Ticket Terms & Conditions:

1. Who we are

Tickets to The Holiday Market by ShopMy (the “Market”), at STORIED NYC 547 W 26th St New York, NY 10001, New York, NY, December 11–13, 2026, are sold by Shop My Shelf, Inc. d/b/a ShopMy (“ShopMy,” “we,” “us”). ITM Studio, Inc. (“ITM”) runs ticketing for us, and Stripe processes payments. By buying, claiming, or using a ticket, or entering the Market, you agree to these terms (“Terms”).

2. Your ticket

A ticket is a revocable license to attend the date and session shown on it, which also states the ticket type and price; it is not property, has no cash value, and may be revoked if these Terms are breached. Each ticket admits one person for one entry per ticketed day. You may buy up to two tickets per checkout; larger groups should buy separately.

Tickets will be delivered via email and can be added to your Apple Wallet. Please present your ticket, including its unique QR code, upon entry. Keep your tickets private, as we cannot be held responsible for duplicated tickets. If you purchased multiple tickets, you are responsible for sharing the ticket with your intended guests.

Please note that each entry session has a different coloured ticket for easy identification.

Sessions are capped; your selected session is reserved for you. The total price, including fees, is shown before you pay and will not increase.

3. Entry

Your ticket guarantees entry during your session, not immediate entry or access to every booth or activation; you may need to wait. Late arrivals are admitted only if capacity allows, with no refund if refused. There is no re-entry for Single Session tickets: your wristband is valid for one entry. Weekend Ticket holders are allowed one entry on Saturday and one entry on Sunday.

Please note that each ticket type and entry session has a different coloured wristband for easy identification, and wristbands must be worn visibly.

4. Refunds and changes

Ticket purchases to the Holiday Market by ShopMy are final and non-refundable. We will refund only: (a) for a medical emergency affecting you or your household, at our discretion; (b) if we cancel or reschedule, as set out below; and (c) where required by law. If one of the above exceptions applies to you, please email eventsupport@shopmy.us at least 48 hours before your session and refunds will be granted on case-by-case basis.

We may change programming, hours, brands, creators, and layout without refund. If we cancel your day or session, we will refund face value plus fees. If we reschedule, your ticket is valid for the new date, or you may request a refund of face value plus fees within 10 days of our notice. Refunds never exceed the amount you paid, and we do not cover travel or other costs.

5. Transfers and complimentary tickets

You may buy up to two tickets per checkout; larger groups should buy separately. If you purchased multiple tickets, you are responsible for sharing the ticket with your intended guests. We are not responsible for tickets shared outside of your intended guests. Each ticket admits a single attendee above the age of 10 years. Single Session tickets allow only single entry and cannot be scanned for admission more than once. We will not refuse entry solely because a ticket was transferred or resold, so please keep you ticket private. Tickets may not be used for advertising, promotions, or prizes without our written permission, and the person using a ticket must accept these Terms.

Complimentary tickets, claimed through partner links, are assigned to one ticket per guest, valid only for the session claimed, non-refundable, and otherwise subject to these Terms. Claim links expire are not permitted to be resold or transferred outside of the intended parties.

Please email eventsupport@shopmy.us for any further questions or exceptional circumstances.

6. Entry conditions and conduct

Bags may be searched, and entry refused if you decline. Not permitted: bags over 12” x 6” x 12”, weapons, illegal substances, outside food or alcohol, glass, drones, professional camera or audio gear, tripods, or anything security considers unsafe. Only service animals are admitted.

We may refuse entry to or remove, without refund, anyone who breaches these Terms, behaves unsafely or abusively, appears intoxicated, or ignores staff.

7. Photography and filming

The Market will be photographed and filmed. By entering, you (and any minor with you) consent to ShopMy, its partners, and those it authorizes using your likeness and voice in any media, for promotional, editorial, and archival purposes, without payment. Tell staff if you prefer not to be featured. Personal photos are welcome; commercial shoots and press need our prior approval.

8. Shopping, age, and accessibility

All purchases made at The ShopMy Holiday Market are final and non-refundable. Booth purchases are contracts with the brand, which sets its own prices and any exceptions to return policy; to the extent permitted by law, ShopMy is not responsible for these transactions. Purchases will be made directly through each participating vendor with vendors only accepting credit cards.

Children under 10 do not need a ticket to attend the Market, with a limit of two children per guest. All attendees under 18 must be accompanied by an adult. Alcohol is served only to guests 21+ with valid photo ID. The venue is wheelchair accessible, and personal care assistants enter free; email us with any needs.

9. Your information

We collect your name, email, phone (if given), and guest details to issue tickets, admit you, send visit updates, and, with your consent, marketing. ShopMy handles this data under the ShopMy Privacy Policy (https://shopmy.us/legal/privacy-policy); ITM handles checkout data under its privacy policy (https://itm.studio/privacy); and Stripe processes card data under its privacy policy (https://stripe.com/privacy). For opted-in texts, message and data rates may apply; reply STOP to opt out or HELP for help.

10. Payment and fraud

If you charge back a non-refundable ticket, we may cancel it and block future purchases. We may cancel and refund orders that appear fraudulent, exceed the two-ticket limit, use false information, or were mispriced in error.

11. Liability

You attend at your own risk and are responsible for your belongings and any minors with you. To the extent permitted by law, our liability is capped at the price you paid, and we are not liable for indirect or consequential losses or for events beyond our reasonable control. Nothing limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, gross negligence, or willful misconduct.

12. General

We may update these Terms and will email ticket holders about material changes; changes will not reduce existing refund rights. New York law governs, and the state and federal courts in New York County have exclusive jurisdiction, except for small claims. If any term is unenforceable, the rest remain in effect. Questions: eventsupport@shopmy.us or Shop My Shelf, Inc., 287 Park Avenue South, New York, New York 10010.